auf deutschget english
Privacy policy 

RVraiser respects your privacy and is committed to protecting it. RVraiser provides this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used.

Types of information we collect

This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.

Personal information
is information that is associated with your name or personal identity. RVraiser uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with RVraiser. We take seriously the trust you place in us. RVraiser will not sell, rent or lease your personal information to others.
On the mktsoftware websites, you can order products or services, request information or register yourself . The types of personal information you provide to us on these pages may include name, address, phone number, fax number, e-mail address, user IDs and passwords, your VAT number or the name of your company.
To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your experiences with our products or services. Providing this additional information is optional.

Non-personal information
is data about usage and service operation that is not associated with a specific personal identity. RVraiser collects and analyzes non-personal information to evaluate how visitors use the mktsoftware websites.
Non-personal data we collect may include the pages visited on the mktsoftware websites, unique URLs visited within Glastik.de, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies. The mktsoftware web pages use cookies and other technologies for data analysis and personalization services.

How we use your information

RVraiser uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, and to personalize the mktsoftware websites.

Personal data collected online may also be combined with information you provide RVraiser through other sources such as product registration, call centers or public events such as trade shows or seminars.

Personal data given to RVraiser may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.

Non-personal data is aggregated for reporting about mktsoftware website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

Who we share your information with

RVraiser will not sell, rent or lease your personal information to others. RVraiser will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information.

RVraiser could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, RVraiser will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.

Access to and accuracy of your information

RVraiser strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of the mktsoftware websites may limit access to specific individuals through the use of passwords and other personal identifiers.

Keeping your information secure

RVraiser is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, RVraiser has in place appropriate physical and managerial procedures to safeguard the information we collect.

Cookies

Our web site uses so-called cookies. They serve to make our service more user-friendly, effective and secure. Cookies are small text files that are stored on your computer by your browser. Most of the cookies we use are so-called "session cookies". Cookies on your computer no harm and do not contain viruses.

Piwik analytics

Our website uses Piwik, this is called a web analytics service . Piwik uses "cookies " that are text files that are stored on your computer, to help our part to analyze the use of the website . For this purpose, the use of information generated by the cookie (including your truncated IP address ) is transmitted to our server and stored to use for analysis , what the website optimization is our part . Your IP address is being anonymized immediately in the process , so that you remain anonymous as a user for us . The information generated by the cookie about your use of this website will not be disclosed to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser , however, it may be that you may not be able to use all functions of this website in this case.

Changes to this Statement

If there are updates to the terms of RVraiser gmbh’s Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have.

Contacting us

We value your opinions. If you have comments or questions about our privacy policy, please send them to us.

Last edit: January 2015